Hi my name is Paul Maggiore Maggiore with Maggiore inspections. I appreciate you clicking and playing the video. I’m the owner and inspector here and I’ve been in business almost 10 years now which is remarkable to me because it feels like yesterday but the video on the website was 7 years old and I thought it was time to update it. I want to touch on three or four items and I want to try to keep the video short. I do appreciate you watching it and the first thing I want to mention is about who I work for, who I’ve always worked for, and that is the client. It’s important for me to mention that. You know my company mission statement has always been Professional Home Inspections That You Can Trust and that’s very important to me. When I got in the business I didn’t know a lot about the real estate industry. I had a background in construction and construction management but I didn’t spend much time in the real estate industry and I found out pretty quick that there are companies out there that don’t put that to the forefront, it’s not all about working for the client. With me it’s always been about the client. It’s always been about performing a thorough inspection and establishing that trust with the person I’m working for. With the person that is paying me their hard-earned money. So I’ve always focused on a thorough inspection. I’ve always focused on protecting my client’s best interest. When I’m doing a home inspection I have never concerned myself with what the seller’s agent might think, the buyer’s agent might think, the seller might think. None of that is important to me and none of that has anything to do with why I’m there, and that’s to perform a thorough inspection, protect my client’s interest, provide provide a report is clear and concise, it’s easy to read it. I put it out there in layman’s terms so clients don’t need a degree to decipher it and you know that’s the number one, and that has always been number one, and it has served me well over the years. The other thing I want to mention is about my reporting, my inspection philosophy. When I’m at an inspection the main focus is to identify any deficiencies. Anything that is real substance. You know roofs that have leaks, moisture intrusion inside a house, systems that aren’t working properly, HVAC systems, electrical panels that are obsolete that might need to be replaced. That’s the focus. But I also do comment on the smaller items, the Lesser items. The doors that need adjustment. The windows that need to be adjusted or repaired. Those gets reported on as well and it gets put into a report. There’s a summery at the front of the report which outlines all of the deficiencies, all the repair recommendations, and then at the back of that the report is all the meat and potatoes. And if a home has a lot of issues could be 40 or 45 pages but that’s how the report is laid out and I think it’s worked very well for clients and it gives them an understanding of what I think is more important and what I think is less important. And also in my report, which I think is very important, I don’t just comment on the black or white items because a lot of what we do as home inspectors, we’re there looking at so many different items and Reporting on the items that are not working, items that need to be repaired or replaced. It’s mostly black and white. The roof either has damage or it doesn’t. You know the AC system is working or it isn’t, or it has issues. You know those get commented on but I also focus on items that might be important to a homeowner or potential homeowner which includes items or systems that are older. If I’m at a house and the roof is 15 or 17 years old, it may not have any damage, but it’s still super important for me to let the client know, if he or she is here with me, that this roof is older, it’s getting near end of life. Having a roofer look at it wouldn’t be a bad idea but if you don’t do that at least be aware this roof is up there. You need to budget for replacement of the roof down the road. Same with AC systems. If a system is 14 years old it’s working fine, it’s still fourteen years old. Here in Florida you don’t get much more out of an AC system so things like that get put into my report for further investigation or as an informational condition. Hey this AC is 14 years old and be advised. And people find that very helpful. A lot of times I’m working for people out-of-state, different states, and our life expectancies on systems here in Florida are not the same as everywhere else in the country, so that is very important to me. The other thing I want to touch on is client expectations when they’re buying a home vs the reality of my report, what I find. It’s very important for me to talk to a homeowner and to find out what is their expectations for this home because in many cases my inspection report will fall right in line with what they thought the house was, but other times people call me or people talk to me after the inspection and say man this home is nothing like I thought it would be, or this home has several issues I just wasn’t expecting. So I think it’s important to speak to clients about their expectations and then it’s a very important to deliver that report, the reality, you know the facts. I deal in facts everyday and I enjoy that. You know I’m someone who can gather the facts and present them to the client in the way they can understand that that is a very important item. One of the few last things I want to mention is the time frame on a home inspection. When I’m at home inspection I’m there for two and a half to three hours on average okay. I’m looking at all sorts of things, I’m looking at everything, and you know that takes time. There has been many times in the past when a client has “said hey I had an inspection done in the past and he or she was there for an hour, or they inspected the house maybe 45 minutes to an hour and I have to kind of chuckle inside because 45 minutes or an hour into an inspection I’m not even inside. I’m still working the outside. Maybe I’ve got to look at a pool, do an inspection on a pool, or I’m running the irrigation system, or doing a courtesy inspection on a boat lift. You know these things I’ll take time, and I take my time, and it goes back to the number one thing that I discussed. That I’m there to do a thorough inspection. Protect my client’s interest. I’m there to do a professional Home Inspection that they can trust. So the time frame I think it’s important to mention that. Also I’m the sole home inspector. I do all the inspections at our company. We’re a small company. I have some help on the back end with phones and with scheduling of things but I do all the home inspections and that’s the way I’ve always wanted it. I enjoy what I do. I want to keep it small. I want to have a good product. I want to have a great service and I think I’ve done that. You probably have seen the Google reviews. They reflect you know what I do, how I go about it, what my values are. I’m all about the client so that is really what I wanted to convey here. I appreciate you watching the video you have any questions give us a call at 941-404-4646 or feel free to shoot me an email. I wish you luck in your search. I hope you hire us, hope you hire me, but if you don’t I understand and I wish you luck with your purchase and with moving forward. Have a great day.
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